1. Information We Collect
We may collect and process various types of personal information about you. These include:
a) Information you provide directly
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Name
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Email address
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Postal address
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Phone number
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Payment information (e.g. credit card, UPI, etc.)
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Account registration details (username, password)
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Order history, preferences, and feedback
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Communication (e.g. messages, customer support queries)
b) Automatically collected information
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IP address
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Browser type, operating system, device information
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Pages you view, links you click, time & date stamps
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Referral URLs, search terms
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Cookies, web beacons, and tracking technologies
c) Third-party information
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From payment processors (e.g. verifying payment)
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From shipping/carrier services (for delivery)
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Analytics providers (Google Analytics, etc.)
2. How We Use Your Information
We use your information for various purposes, including but not limited to:
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Processing and fulfilling your orders, including payment, shipping, and tracking
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Communicating with you (order confirmations, updates, support)
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Personalizing your experience (recommendations, offers)
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Administering and improving the Site and Services (analytics, debugging)
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Marketing and promotional communications (if you opt in)
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Fraud detection, risk management, and enforcement of our policies
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Legal compliance (e.g. tax, regulatory obligations)
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
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Remember your preferences and login status
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Track usage and site performance
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Serve targeted advertisements or offers
You may refuse or disable cookies via browser settings; however, some features of the Site may not function properly without them.
4. Sharing of Information
We may share your personal data as follows:
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Service Providers: Payment gateways, shipping carriers, IT/hosting providers, marketing services
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Affiliates & business partners: For joint offers or services
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Legal & Safety: When required by law, to respond to legal process, or protect our rights
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Business Transfers: In case of merger, acquisition, or sale of assets
We do not sell your personal information to third parties for their own marketing without your consent.
5. Data Retention
We retain your personal data as long as needed to fulfill the purposes in this Privacy Policy, unless a longer retention period is required or permitted by law. After that, we securely delete or anonymize your data.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or destruction. However, no internet transmission is entirely secure, so we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on local laws, you may have the following rights:
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Access, correct, update, or delete your personal data
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Withdraw consent (where processing is based on consent)
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Opt out of marketing communications
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Object to or restrict certain processing
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Data portability (receive your data in a structured format)
To exercise your rights, please contact us at the “Contact Us” details below.
8. Children’s Privacy
Our Services are not intended for persons under 13 (or applicable age). We do not knowingly collect or solicit personal data from children. If we learn we have collected data from a child, we will delete it as soon as possible.
9. International Transfers
If your data is transferred to, stored, or processed in a jurisdiction outside your own (for example, cloud servers located abroad), we ensure that appropriate safeguards are in place (e.g. standard contractual clauses, etc.).